Steve Smith, M.B.A.
Chief Operating Officer
Steve Smith is the Chief Operating Officer (COO) of Child Care Aware® of America (CCAoA). Smith has over 26 years of broad business experience, including managerial roles with management consulting firms and financial services organizations. The focus of his work has often been on strategic planning, process improvement, and managing a wide portfolio of initiatives. His experiences with children include 18 years of being a parent, 20 years as an uncle, and coaching his son’s and daughters’ teams in basketball and soccer.
Prior to Child Care Aware® of America, Smith worked for a variety of consulting firms such as Booz Allen, Suntiva, and Sapient. He was the Director of Corporate Planning at Freddie Mac, where he led the corporate portfolio and governance processes for up to $400 million in annual project spending. His experience also includes being the Finance Director for multiple divisions of Riggs Bank and executive management roles in several internet start-up companies.
As the COO of CCAoA, Smith’s focus is on “making sure the trains run on time.” Continuing on that analogy, he has also learned that part of the job is identifying where some of the train tracks should lead, and if in fact other vehicles such as helicopters and jet skis are needed for the wide variety of activities performed and pursued by CCAoA.
Smith earned his Master of Business Administration from the University of Chicago, majoring in finance and policy studies, and holds a bachelor’s degree in finance and marketing from the University of Virginia.
Smith joined Child Care Aware® of America as COO in 2016.